AI & Automation

Who pays AI API/model usage costs?

AI model/API usage is normally a separate third-party operating cost paid by or rebilled to the client unless the project price explicitly includes an allowance.

DHF-IT-029IntermediateLast reviewed 10 Sep 2026V10092026.1.1
Quick answer

AI model/API usage is normally a separate third-party operating cost paid by or rebilled to the client unless the project price explicitly includes an allowance.

What to do next

If this answer does not fully match your situation, do not guess on a production, security, payment or data-related change. Contact DAIM HUB with the affected service, what happened, when it started, business impact and any safe screenshots or error messages.

Project terms take priority

Help Centre content is general guidance. Your final signed project Scope of Work and agreed terms and conditions take priority where they differ from a Help Centre answer.

WA