No. An enquiry or consultation does not by itself create a binding service agreement. The accepted quotation/SOW/agreement controls.
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Policies, Terms & Complaints
How DAIM HUB service terms work, where to find current legal pages and how to raise a formal complaint.
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Policies, Terms & Complaints guidance
Send the complaint through the official DAIM HUB contact/support channel with the project/ticket/invoice reference, facts, evidence and desired resolution. It will be logged and escalated appropriately.
The current Website Terms, Service Terms, Privacy Policy and Disclaimer should be available through the DAIM HUB website Useful Links/footer. Project-specific agreements take priority where they conflict.