The accepted price applies to the accepted scope and assumptions. New requirements, approved changes or material supplier changes may alter cost through the agreed change-control process.
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How pricing works, why rates are starting-from, deposits, payment methods and scope changes.
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What to expect at renewal and what may happen if renewal is late.
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Project cancellation and refund guidance subject to the applicable agreement.
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Billing, Pricing & Renewals guidance
The accepted price applies to the accepted scope and assumptions. New requirements, approved changes or material supplier changes may alter cost through the agreed change-control process.
Yes. Support retainers/service agreements may be offered by quotation with defined included services, hours, response targets and overage rules.
Yes. Support retainers/service agreements may be offered by quotation with defined included services, hours, response targets and overage rules.
Refunds are case- and contract-specific. Work completed and committed/non-refundable third-party costs are normally excluded, while mandatory legal rights are preserved.
Usually yes for project work. A proposed default is 50% before commencement, while annual website/hosting and committed third-party costs may require upfront payment. The quotation controls.
Usually yes for project work. A proposed default is 50% before commencement, while annual website/hosting and committed third-party costs may require upfront payment. The quotation controls.
Pricing is based on scope, complexity, time, risk, integrations, travel, third-party costs, licences, content and support requirements. The written quotation is the price reference for the agreed scope.
Written cancellation/termination rules in the project agreement apply. Work completed, approved milestones and non-refundable third-party costs remain payable; handover is subject to settlement and the agreement.
Written cancellation/termination rules in the project agreement apply. Work completed, approved milestones and non-refundable third-party costs remain payable; handover is subject to settlement and the agreement.
Hosting/email may be suspended and domains can expire under provider rules. Restoration can incur fees and cannot always be guaranteed, so renew before the due/expiry date.
Hosting/email may be suspended and domains can expire under provider rules. Restoration can incur fees and cannot always be guaranteed, so renew before the due/expiry date.
A change request is a requested addition, removal or alteration to agreed scope, deliverables, timeline or technical approach. DAIM HUB should confirm price/schedule impact before performing it.
A change request is a requested addition, removal or alteration to agreed scope, deliverables, timeline or technical approach. DAIM HUB should confirm price/schedule impact before performing it.
Bank transfer is the baseline method. Other approved card, gateway or mobile-wallet options may be offered when stated on the invoice or checkout.
Bank transfer is the baseline method. Other approved card, gateway or mobile-wallet options may be offered when stated on the invoice or checkout.
Ownership follows the project agreement. After full payment, client-specific deliverables may transfer or be licensed to the client, while DAIM HUB retains pre-existing/reusable and third-party licensed components.
Ownership follows the project agreement. After full payment, client-specific deliverables may transfer or be licensed to the client, while DAIM HUB retains pre-existing/reusable and third-party licensed components.
Because requirements vary. The published amount is the minimum entry point for a base scope; extra pages, products, integrations, content, licences or special requirements increase the final price.
Because requirements vary. The published amount is the minimum entry point for a base scope; extra pages, products, integrations, content, licences or special requirements increase the final price.