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IT Solutions & Support

Practical guidance for IT support, networks, cybersecurity, AI, apps, cloud systems and CCTV infrastructure.

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IT Solutions & Support guidance

Penetration testing is not assumed in general support. It requires explicit written authorisation, defined targets/methods and may use a specialist partner depending on scope.

DHF-IT-011BeginnerRead article →

Use the approved emergency/support channel and clearly state P1/critical impact, affected sites/users, start time, current symptoms and any security/data-loss risk. Do not rely solely on social media.

DHF-IT-036IntermediateRead article →
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