Standard backup arrangements are included/configured according to the hosting plan, but backup frequency/retention and restore scope should be confirmed per package. Critical sites may require additional offsite backup.
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Standard backup arrangements are included/configured according to the hosting plan, but backup frequency/retention and restore scope should be confirmed per package. Critical sites may require additional offsite backup.
Photography may be supplied by the client or separately quoted/arranged by DAIM HUB. Stock/licensed images may also be used subject to licensing and project scope.
Photography may be supplied by the client or separately quoted/arranged by DAIM HUB. Stock/licensed images may also be used subject to licensing and project scope.
Yes, copywriting/content assistance can be quoted. Base packages do not automatically include unlimited professional copywriting unless explicitly stated.
Yes, copywriting/content assistance can be quoted. Base packages do not automatically include unlimited professional copywriting unless explicitly stated.
Yes, if your scope includes WordPress/admin access or another supported content-management method. DAIM HUB may restrict high-risk hosting/server access and can provide training/support.
Yes, subject to full payment, ownership/licensing terms and provider limitations. DAIM HUB should assist with export/transfer of client-owned domains and deliverables after verification.
Yes, subject to full payment, ownership/licensing terms and provider limitations. DAIM HUB should assist with export/transfer of client-owned domains and deliverables after verification.
It depends on traffic, catalogue size, plugins/integrations, checkout volume and resource use. Larger stores may require upgraded hosting or cloud/VPS resources after assessment.
It depends on traffic, catalogue size, plugins/integrations, checkout volume and resource use. Larger stores may require upgraded hosting or cloud/VPS resources after assessment.
Yes, where the POS/inventory system provides a suitable API, connector or import/export method. Discovery is required because sync direction, data model, security and vendor limits vary.
Yes, where the old site and hosting permit migration. DAIM HUB will assess platform, files/database, email/DNS, content, licences and downtime before quoting.
Yes, where the old site and hosting permit migration. DAIM HUB will assess platform, files/database, email/DNS, content, licences and downtime before quoting.
Yes, on managed hosting where appropriate. Access is limited to the relevant site/files and subject to security rules and the hosting plan.
Not always. Managed hosting is suitable when you want DAIM HUB to manage the environment; cPanel is useful when you need broader direct hosting controls and accept the extra responsibility.
Not always. Managed hosting is suitable when you want DAIM HUB to manage the environment; cPanel is useful when you need broader direct hosting controls and accept the extra responsibility.
DAIM HUB should avoid storing raw card details. Payment data should be handled by the approved payment gateway/provider using its compliant hosted/tokenised processes where possible.
DAIM HUB should avoid storing raw card details. Payment data should be handled by the approved payment gateway/provider using its compliant hosted/tokenised processes where possible.
Raise an official support request identifying the site, approximate restore point/reason and business impact. DAIM HUB will confirm available backups, risks, downtime and any applicable restore fee before proceeding.
Raise an official support request identifying the site, approximate restore point/reason and business impact. DAIM HUB will confirm available backups, risks, downtime and any applicable restore fee before proceeding.
DAIM HUB can provide the approved server settings and setup guide for Outlook, phones and supported mail apps. Never publish or email mailbox passwords as part of the guide.
DAIM HUB can provide the approved server settings and setup guide for Outlook, phones and supported mail apps. Never publish or email mailbox passwords as part of the guide.
Timeline depends on pages, content readiness, design, integrations, approvals and revisions. The binding delivery timeline is stated in the quotation/SOW after discovery.